Terms of service
1. Introduction
Welcome to Fluxwear (“we,” “our,” or “us”).
By accessing or purchasing from our website https://fluxwear.in, you agree to be bound by these Terms of Service (“Terms”).
These Terms apply to all visitors, customers, and users of our website.
Please read them carefully before placing any order.
If you do not agree, you may not access the site or use any of our services.
2. Business Information
Fluxwear is a clothing and lifestyle brand owned and operated by Ashiv Awasthi, a registered proprietor under the Udyam Registration Number: UDYAM-UP-43-0161549].
All business transactions, orders, and services are handled solely under this proprietorship.
3. Products and Pricing
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All prices listed on our website are in INR (Indian Rupees) and inclusive of applicable taxes (if any).
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We reserve the right to change, modify, or update product prices, descriptions, or availability without prior notice.
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Discounts, promotional offers, or sales are valid only for the duration specified and cannot be combined unless explicitly stated.
4. Orders and Payments
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Orders placed on our website are subject to acceptance and availability.
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Once an order is placed, an automated confirmation email will be sent to your registered email address.
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Payment can be made securely through authorized payment gateways integrated on our website (e.g., PhonePe, UPI, Debit/Credit cards, Net Banking).
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We do not accept Cash on Delivery (COD) unless specifically mentioned.
5. Shipping and Delivery
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We aim to dispatch all confirmed orders within 3–7 working days.
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Delivery timelines vary depending on your location and external courier operations.
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Any delays due to unforeseen circumstances (e.g., weather, courier issues, or government restrictions) are beyond our control.
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Customers will receive tracking details once the order is shipped.
6. Returns, Exchanges, and Refunds
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Returns are only accepted in cases of damaged, defective, or wrong product delivered.
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Slight colour variation may occur due to lighting and screen resolution, and such differences will not qualify for a return.
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Refunds (if applicable) will be processed to the original payment method within 7–10 business days after inspection of the returned item.
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To initiate a return, customers must email us at fluxwear248@gmail.com within 4 days of delivery.
For detailed policy, please refer to our Refund Policy.
7. Intellectual Property
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All designs, graphics, logos, and content on the Fluxwear website are the exclusive property of Ashiv Awasthi (Fluxwear).
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Any unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited.
8. Limitation of Liability
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Fluxwear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
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We are not responsible for any losses caused by third-party delivery agents or payment gateways.
9. Accuracy of Information
While we strive to provide accurate product and pricing information, errors may occasionally occur.
In such cases, we reserve the right to correct any mistakes and cancel or modify orders accordingly.
10. Account Responsibility
Customers are responsible for maintaining the confidentiality of their account information and passwords.
Any activity occurring under your account shall be deemed authorized by you.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India and the State of Uttar Pradesh.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Kanpur, India.
12. Contact Information
For any queries, concerns, or complaints regarding our products or services, please contact us at:
📧 Email: fluxwear248@gmail.com
👤 Proprietor: Ashiv Awasthi
📍 Address: 127/812 Saket Nagar Kanpur, Uttar Pradesh, India
13. Acceptance
By using our website, making a purchase, or continuing to browse, you acknowledge that you have read, understood, and agreed to all the above Terms.